Knowledgebase
Instant engineering answers, tutorials, DNS walkthroughs, and server configuration guides.
Automated Account Backups & 1-Click Disaster Recovery
Protect your data with automated snapshot backups. ### Backup Features - **Automated Daily Snapshots**: The platform automatically creates snapshot backups of your virtual hosts, files, and databases every 24 hours. - **On-Demand Snapshots**: Create manual restore points before updating themes, plugins, or software. - **1-Click Restore**: Revert your entire website or individual databases back to any available snapshot with zero data corruption.
Connecting to Your Server via SSH & SFTP File Transfer
Upload and manage your website files securely using SFTP or SSH. ### SFTP Connection Parameters - **Protocol**: SFTP (SSH File Transfer Protocol) - **Host / Server**: Your server IP or `node1.veltis.cloud` - **Port**: `22` - **Username**: Your service username - **Password / Key**: Your account password or imported SSH public key ### Directory Hierarchy - Public website root: `/vhosts/yourdomain.com/` - Document index: `/vhosts/yourdomain.com/index.html` or `index.php` - Recommended file permissions: `0755` for directories, `0644` for files.